我们致力于为您提供稳定、安全、合规的服务体验。
请您在使用本平台前,认真阅读以下《服务条款》。继续使用本平台,即视为您已理解并同意所有条款,包括适用的隐私政策、数据保护和法律责任。
- 本平台服务遵循《中华人民共和国网络安全法》、《数据安全法》、欧盟通用数据保护条例(GDPR)、加州消费者隐私法案(CCPA)及其他相关国际法规。
- 用户有权访问、更正、删除其个人信息,或请求限制我们对其数据的处理,您可以随时联系我们行使这些权利。
- 我们不会在未经授权的情况下出售、出租或披露您的个人信息。
- 用户可随时撤销同意,但此举可能影响部分服务的正常使用。
- 我们采用符合国际标准的加密存储和访问控制措施,保障您的数据安全。
- 跨境数据传输:鉴于我们的服务器和服务可能位于中国境外,您的个人数据可能被传输、存储和处理于其他国家。我们将采取适当的安全措施及合规标准,确保数据在跨境传输过程中得到充分保护,符合GDPR和CCPA相关要求。
免责声明
本平台会尽力确保服务的持续与稳定,但不对因下列原因导致的损失承担责任:
- 不可抗力事件,如自然灾害、战争、政府行为等。
- 用户自身操作不当或第三方非法行为(如黑客攻击、钓鱼网站等)。
- 第三方服务提供商(如网络、电力)故障导致的服务中断。
- 用户使用服务过程中违反法律法规或本协议所导致的任何损失或责任。
退款政策
为保障用户权益,我们提供合理的退款机制:
- 虚拟产品一经交付,原则上不支持退款,除非产品存在严重技术问题,且无法在合理时间内解决。
- 若用户因服务未按约定交付而申请退款,请提供相应证据,我们将在7个工作日内处理。
- 因用户自身原因导致无法使用服务(如违规被封号、逾期未激活等),不予退款。
- 所有退款均将原路退回,特殊情况以公告或客服协商为准。
条款变更与解释权
我们保留根据法律法规与业务运营需求修改服务条款的权利。
- 条款更新将通过官网公告或站内通知的方式告知用户。
- 变更生效后,用户继续使用服务即视为接受新条款。
- 若用户不同意变更内容,应立即停止使用服务。
- 本条款的最终解释权归本平台所有。
联系我们
如您对本服务条款有任何疑问、投诉或数据请求,请通过以下方式与我们取得联系。我们承诺将在合理时间内予以回应:
- 邮箱:support [at] kouding [dot] net
- 联系地址:北京市丰台区造甲街110号
最后更新时间:2025年7月
We are committed to providing you with a stable, secure, and compliant service experience.
Before using our platform, please carefully read the following Terms of Service. By continuing to use the platform, you acknowledge that you understand and agree to all terms, including applicable privacy policies, data protection, and legal responsibilities.
- Our platform services comply with China's Cybersecurity Law, Data Security Law, the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant international regulations.
- Users have the right to access, correct, or delete their personal information, or request restrictions on our data processing. You may contact us anytime to exercise these rights.
- We will not sell, rent, or disclose your personal information without your authorization.
- Users may withdraw consent at any time; however, this may affect the normal use of certain services.
- We adopt encryption storage and access control measures that meet international standards to ensure the security of your data.
- Cross-border Data Transfer: Since our servers and services may be located outside China, your personal data may be transferred, stored, and processed in other countries. We will implement appropriate security measures and compliance standards to ensure data is fully protected during cross-border transfers, in accordance with GDPR and CCPA requirements.
Disclaimer
We strive to ensure continuous and stable service, but are not liable for losses caused by the following reasons:
- Force majeure events such as natural disasters, war, or government actions.
- Improper user operations or illegal acts by third parties (e.g., hacking, phishing).
- Service interruptions caused by third-party providers (e.g., network, electricity failures).
- Any loss or liability caused by user violation of laws or this agreement during service use.
Refund Policy
To protect users' rights, we provide a reasonable refund mechanism:
- Virtual products are generally non-refundable once delivered, unless there are serious technical issues that cannot be resolved within a reasonable time.
- If users request refunds due to undelivered services as agreed, please provide relevant evidence; we will process within 7 business days.
- No refunds will be given if users are unable to use services due to their own reasons (e.g., account suspension for violations, expired activation).
- All refunds will be returned via the original payment method, with exceptions subject to announcements or customer service negotiation.
Changes and Interpretation Rights
We reserve the right to modify the Terms of Service in accordance with laws, regulations, and business needs.
- Updates will be notified to users via official announcements or on-site notifications.
- After changes take effect, continued use of the service constitutes acceptance of the new terms.
- If users do not agree with the changes, they should immediately stop using the service.
- The final interpretation of these terms belongs to our platform.
Contact Us
If you have any questions, complaints, or data requests regarding these Terms of Service, please contact us using the following methods. We promise to respond within a reasonable time.
- Email: support [at] kouding [dot] net
- Address: No. 110, Zaojia Street, Fengtai District, Beijing
Last Updated: July 2025